Business Problem
The client is an accountant from Townsville, Queensland, who owns a sole accounting practice. Although he had extensive experience in accounting, he lacked the practical knowledge required to manage and run a full-fledged accounting firm. This is where BISTEC MH stepped in, providing comprehensive support from the very beginning to ensure the success of his business.
Solutions
We played an important role in establishing the foundational processes and systems that would drive the practice’s efficiency and productivity. Recognising the challenges that come with managing both administrative and technical aspects of a new business. We assigned a full-time admin person to the practitioner. The employee handled all administrative tasks, including client communication, gathering necessary information, and creating jobs in the system. This allowed the sole practitioner to focus on his business, serving his clients.
In addition to administrative support, the job-based team of BISTEC MH managed all tax and bookkeeping tasks. This not only relieved the practitioner of time-consuming duties but also ensured that his clients received high-quality, professional services. Whenever he needed help in onboarding new clients or had complicated tax problems, our knowledgeable employees were there to offer advice and support.
Technology
The tools used like Xero and XPM, were picked because they’re easy to use. This helped the client to manage the work smoothly without needing a lot of training. These tools make everything from managing clients to doing accounting easier, so the practice runs smoothly.
Outcomes
We supported the new accounting practice of the client to grow the business by providing support services. This allowed him to focus on his clients and deliver high-quality work and generate profits. His success showcases the positive impact of BISTEC MH tailored support in the early stages of a business.
